Public health experts and governmental authorities have determined that with certain precautions in place, it is now safe to open HCHRA offices at a reduced capacity. With the exception of Head Start centers, all other HCHRA offices will open on Monday, May 4, 2020, unless otherwise notified.
As we adjust to a new normal, HCHRA will not immediately open its offices to visitors. For a short time, we will schedule appointments with clients via telephone or video conference and provide ways for customers to submit documentation as needed. Once we begin to see customers in our offices, we will ask everyone to agree to temperature scans and other appropriate safety measures. More information will be provided when we get to that stage.
HCHRA staff is available by email and telephone to assist customers with their needs. If you have a need and you are unsure who to contact, you may call our Department of Family Opportunities at (601) 923-3930. You may also contact our help desk 24 hours a day by email at HelpDesk@hchra.org, or by calling (601) 923-1822 and leaving a message along with your contact information. Calls are being monitored and a staff person will respond within 24 hours (excluding holidays and weekends).
We are here to help.