On March 24, 2021, Hinds County Human Resource Agency (HCHRA) received notice from the Mississippi Department of Human Services that following a review by the Division of Community Services, HCHRA was found to have met 100% of the Community Services Block Grant (CSBG) Program organizational standards for 2020.
The Department of Health and Human Services, Office of Community Services (OCS), a federal entity, requires states to establish a set of organizational standards as part of performance management and accountability for the CSBG Program. In the case of Hinds County Human Resource Agency, the Mississippi Department of Human Services has both the authority and responsibility for oversight for the agency’s CSBG Program.
The standards by which HCHRA’s performance was measured were designed to ensure that the agency has a capacity to provide high-quality services to low-income families and communities. During its review, the Division of Community Services looked at HCHRA’s consumer input and involvement, community engagement, community assessment, organizational leadership, board governance, strategic planning, human resource management, and financial operations and oversight.
“In 2017, we went from achieving 95% of the standards to meeting 100%, and we have consistently met that mark for the last four years,” said Kenn Cockrell, HCHRA president and CEO. “Our goal is to maintain that level of excellence by continuing to provide exceptional service at every interaction.”
For more information on the organizational standards for CSBG eligible programs, visit https://nascsp.org/csbg/csbg-resources/performance-management/organizational-standards/.