HCHRA Meets 100% of CSBG Program Standards

On March 24, 2021, Hinds County Human Resource Agency (HCHRA) received notice from the Mississippi Department of Human Services that following a review by the Division of Community Services, HCHRA was found to have met 100% of the Community Services Block Grant (CSBG) Program organizational standards for 2020.

The Department of Health and Human Services, Office of Community Services (OCS), a federal entity, requires states to establish a set of organizational standards as part of performance management and accountability for the CSBG Program.  In the case of Hinds County Human Resource Agency, the Mississippi Department of Human Services has both the authority and responsibility for oversight for the agency’s CSBG Program.

The standards by which HCHRA’s performance was measured were designed to ensure that the agency has a capacity to provide high-quality services to low-income families and communities.  During its review, the Division of Community Services looked at HCHRA’s consumer input and involvement, community engagement, community assessment, organizational leadership, board governance, strategic planning, human resource management, and financial operations and oversight.

“In 2017, we went from achieving 95% of the standards to meeting 100%, and we have consistently met that mark for the last four years,” said Kenn Cockrell, HCHRA president and CEO. “Our goal is to maintain that level of excellence by continuing to provide exceptional service at every interaction.”

For more information on the organizational standards for CSBG eligible programs, visit https://nascsp.org/csbg/csbg-resources/performance-management/organizational-standards/.

 

Water Pressure Has Been Restored. Central Office Staff Will Be Onsite.

Water pressure has been restored at HCHRA’s Central Office.  Normal operations will resume on Tuesday, March 2, 2021.

As part of the Agency’s COVID-19 safety protocol, our offices are not open to the general public; however, staff will be onsite to provide assistance.  All appointments will be conducted via teleconference as scheduled.

If you would like to schedule an appointment for services, go online to hchra.itfrontdesk.com or call (601) 962-5935.

HCHRA Central Office Staff Will Continue to Work Remotely Until Water Pressure Is Restored

Until water pressure is restored, Hinds County Human Resource Agency Central Office staff will continue to work remotely.  There will be no interruption in the delivery of service to our customers.  All appointments will be conducted via teleconference as scheduled.

Central Office staff will be available by phone and/or email during normal business hours from 8 a.m. to 5 p.m.  To deliver a message to a staff member, call (601) 923-1822 or email us at helpdesk@hchra.org.  This applies to Central Office staff only.  All other staff members are working at their assigned locations, as usual.  Hours of operation and points of contact remain the same.

We will continue to monitor conditions and keep you updated on any operational changes.  The latest updates can always be found here on our website at www.hchra.org.

If you would like to schedule an appointment for services, go online to hchra.itfrontdesk.com or call (601) 962-5935.

Meal Service Available for Head Start Children on Wednesday, February 24, 2021

Meals for Head Start children will be available for pick up on Wednesday, February 24, 2021, at the usual times.

Due to a loss of water pressure throughout the city of Jackson, we have had to change the pickup location for some of our Head Start centers.  Please note the following changes.

Families enrolled at South Jackson Head Start Center and The Della J. Caugills Early Head Start Center will pick up meals from Oak Forest Head Start Center located at 3023 Ridgeland Drive, Jackson, Mississippi 39212.

Families enrolled at Mary C. Jones and Willowood Head Start Centers will pick up meals from Holy Ghost Early Head Start Center located at 1145 Cloister Street, Jackson, Mississippi 39202.

All other families can pick up meals at their assigned centers.  Meal service for all Head Start centers will be provided at the usual pickup times.

If you have questions or need additional information, please do not hesitate to contact your center administrator or family opportunities advisor.

HCHRA Central Office Staff to Work Remotely Until Water Pressure Is Restored

Due to a loss in water pressure, Hinds County Human Resource Agency’s Central Office building located at 258 Maddox Road will close at noon on Monday, February 22, 2021.  Central Office staff will work remotely for the remainder of the day and there will be no interruption in our delivery of services.  All appointments will be conducted via teleconference as scheduled.

Until water pressure is restored, Central Office staff will continue to work remotely and will be available by phone and/or email during normal business hours from 8 a.m. to 5 p.m.  To deliver a message to a staff member, call (601) 923-1822 or email us at helpdesk@hchra.org.  This applies to Central Office staff only.  All other staff members are working at their assigned locations, as usual.  Hours of operation and points of contact remain the same.

We will continue to monitor conditions and keep you updated on any operational changes.  The latest updates can always be found here on our website at www.hchra.org.

If you would like to schedule an appointment for services, go online to hchra.itfrontdesk.com or call (601) 962-5935.

HCHRA Open for Normal Operations on Monday, February 22, 2021

HCHRA will resume normal operations on Monday, February 22, 2021.

Central Office and Satellite Locations
As part of the Agency’s COVID-19 safety protocol, our offices are not open to the general public; however, staff will be onsite to provide assistance.  All appointments will be conducted via teleconference as scheduled.

To schedule an appointment for services, go to hchra.itfrontdesk.com or call (601) 962-5935.

Home Delivered Meals
All congregate and home delivered meals will be delivered this week.

Rural Transportation
Transportation services will be provided. For information on routes and schedules, please call (601) 923-1768.

Head Start
As a reminder, Parent-Teacher Conference is scheduled for Monday, February 22, 2021.  Children will not participate in learning sessions; however, parents are asked to participate in their scheduled Zoom or teleconference meetings to receive important updates on their child’s progress and performance. Children will return to their virtual classrooms on Tuesday at the usual times.  If you have questions regarding your Parent-Teacher conference or need to reschedule, please contact your center administrator.

Health and development screenings will resume on Tuesday, February 23, as originally scheduled.  Staff will contact parents to reschedule the screenings that were canceled  because of the winter storms.

Meal service for Head Start children will be provided on Wednesday, February 24.