Planning & Development Division
HCHRA has 11 different grants or programs that operate simultaneously. The Planning & Development Division is responsible for grant review, analysis, writing, reporting and submission. The P&D Division, also conducts the Annual Community Strengths and Needs Assessment, our Annual Report to the Public, Community Action Plan, as well as our agencies Strategic Plan. There is a lot of behind-the-scenes work to develop these reports or tools that allow us to identify our unique agency and community characteristics. It helps us understand how to fill-in-the-gaps. In Planning & Development we identify by questioning our data. We ask:
- What grants to write based on community needs data?
- What programs do we run well, and what programs do we need to develop?
- How do we develop, meaning… what is missing and what resources do we have to fill that missing piece or pieces?
- What is it going to cost us?
- OR, do we have any limitations
Once we read our reports, and analyze our data, then generate an idea or thought about how to improve or increase operations, we then release that through……….
Communications & Development Division
So…….. When we submit a grant, or release a report, or a radio/TV/newspaper Ad, we are releasing an image and a message of professionalism & ethics. The Communications & Development Division provides us with the format, layout, the design and the wording or language needed to relay that message. We do this in many different ways. For example, the radio/TV/newspaper, or we update the website, or create a flyers, calendars, memos, letters, Thank you letters, and hundreds of internal forms and documents each year. Our print shop can make over 100,000 impression in a single month. Matter of fact, last year we had about 950, 000 print impression. This means reviewing, revising, approving, printing and distributing hundreds of print request each year, all while keeping a close eye on our image, our language, our mission and the message that we are sending with each document.
On top of written communications, other very important functions of the Communications & Development Division is event planning, fundraising, media relations, and liaison with professional and civic organizations. These functions for the past several years have gone hand-and-hand. Allowing us to invite shareholders, customers, staff, and the general public to different events as an effort to promote public awareness, or as we like to say, “Communication Opportunity Events.”
The Communications & Development Division will recruit and invite keynote speakers, musicians, public officials, a host or hostess, and many others; all while protecting and maintaining the image and message that HCHRA strives to uphold. So, how do we know if our planning & communication efforts are working?
Quality Assurance Division
Keywords for this division is “Ongoing Monitoring.” We simply monitor our outcomes. We like to say that, “We know what to expect, because we monitor our expectations.” Throughout the agency, we monitor our outcomes, so that we understand how the plan is working, also if the plan and/or policies that were communicated are being interpreted and implemented as we intended, and what changes or corrections to the plan do we need to revisit. The Quality Assurance Division gives us a real-time perspective on how well we plan, and it really helps us narrow the field, by asking; what pieces are missing, and who missed them, who is accountable, and allows us to provide more specific training and resource allocation that is needed to correct or train staff, in order to remove those barriers.
When thinking about Planning & Development
It’s a process of thinking about and organizing the activities to achieve a desired goal. HCHRA recognizes that planning is a fundamental property of a business structure. We create these individual plans for each program and department, but we also look at “Big Picture” planning, or strategic plans for the agency as a whole. Where do we want to be in 3 – 5 years? What do our facilities look like, what additional revenues should we seek, are we utilizing our Human Capital correctly, what partnerships should we continue to align with, or how should we increase our technological capabilities; how do we engage with shareholders, customers, and our own staff? These are all very important questions that we must look at, understand and evaluate our position.
MEET OUR LEADERSHIP TEAM FOR PLANNING & DEVELOPMENT
Angelique has a broad and varied background in marketing, public relations, media management, communications, business development, and event management. She spent more than ten years in the public and private sectors and served eight years as the partner of a marketing and media management firm before she joined Hinds County Human Resource Agency in 2012.
She earned a Bachelor’s of Business Administration in Marketing from Jackson State University, where she also completed advanced studies in economics and business. She was ranked number one in her senior marketing class.
Angelique says she has been fortunate to have some amazing career experiences, but believes working for a community action agency has been one of the most rewarding.
Jessica Davis is the Planning and Development Officer for Hinds County Human Resource Agency. She is functions as the Volunteer Coordinator here at HCHRA. She received a Bachelor of Arts in Speech Communication from the University of Southern Mississippi and a Master of Arts in Public Policy and Administration from Jackson State University. Jessica is “All But Dissertation” from receiving her Doctoral degree in Urban and Regional Planning also from Jackson State University. Jessica is a Nationally Certified ROMA Trainer. Before joining Hinds County Human Resource Agency in 2016, Jessica worked for the Mississippi Department of Human Services (MDHS), Division of Community Services. During her tenure at MDHS, she worked with the ARRA, CSBG, LIHEAP and WX programs.