On March 19, 2018, Hinds County Human Resource Agency (HCHRA) received notice from the Mississippi Department of Human Services that following a review by the Division of Community Services, HCHRA was found to have met 100% of the Community Services Block Grant (CSBG) Program organization standards for 2017.
The Department of Health and Human Services, Office of Community Services (OCS), a federal entity, requires states to establish a set of organizational standards as part of performance management and accountability for the CSBG Program. In the case of Hinds County Human Resource Agency, the Mississippi Department of Human Services has both the authority and responsibility for oversight for the agency’s CSBG Program.
The standards by which HCHRA’s performance was measured were designed to ensure that the agency has a capacity to provide high-quality services to low-income families and communities. During its review, the Division of Community Services looked at HCHRA’s consumer input and involvement, community engagement, community assessment, organizational leadership, board governance, strategic planning, human resource management, and financial operations and oversight.
“To go from achieving 95% of the standards in 2016, to meeting 100% in 2017, is a testament to our commitment to continuous improvement,” said Kenn Cockrell, HCHRA president and CEO. “We will continue to work to maintain the high standard of excellence that has been set.”
For more information on the organizational standards for CSBG eligible programs, visit www.nascsp.org/Performance-Management/967/Organizational-Standards.aspx.